Frequently Asked Questions

Find answers to common questions about our cacao and delivery

Are your chocolates suitable for vegetarians?

The majority of our chocolates are suitable for vegetarians. Please check the individual product pages or packaging for specific dietary information.

Do you offer vegan-friendly options?

Yes, we have a dedicated range of vegan chocolates, including our innovative nut-milk based 'Unbelievably Vegan' collection.

How should I store my chocolates?

To maintain freshness, store your chocolates in a cool, dry place away from direct sunlight and strong odors. Ideal temperature is between 12°C and 18°C.

Can I include a gift message with my order?

Absolutely. You can add a personalized message at checkout, which will be printed on a high-quality gift card and included in your parcel.

Are your cacao beans ethically sourced?

Yes, through our 'Engaged Ethics' program, we ensure fair prices for farmers and sustainable farming practices across all our cacao origins.

Do you offer allergen-free products?

While we take great care, all our products are made in environments that handle nuts, milk, soya, and gluten. Please refer to specific ingredient lists for details.